2019 Advisory Board

CX Asia promises to bring forth only the most relevant topics focusing on the most pressing challenges in Customer Experience. With that in mind, we’re pleased to introduce our very own CX Asia Week 2019 Advisory Board!

With equal representation from major industries across the globe, CX Asia 2019 will be the flagship event for customer service professionals, certified by CX leaders.

Advisory Board


Francesco Lagutaine
Francesco Lagutaine
Chief Marketing & Experience Design Officer
Manulife
Alp Altun
Alp Altun
Chief Transformation Officer, Asia Pacific
Allianz
Philip Joseph
Philip Joseph
Group Head, Customer Engagement
Indosat Ooredoo
Manpreet Singh
Manpreet Singh
Managing Director & Head of Group Customer Experience Management
CIMB
Raju Nair
Raju Nair
Managing Director, Regional Head Customer Journey Experience
DBS Bank
Tony Nga
Tony Nga
VP, Head of Regional Customer Experience
Grab
Adam Geneave
Adam Geneave
Chief Customer Happiness Officer
AirAsia
Troy Barnes
Troy Barnes
Chief Customer Officer
Pizza Hut Asia Pacific