Speakers


2026 Speakers

Mary Doumtsi
Mary Doumtsi
Chief Customer Officer
Nexeye
Nexeye
Stefan Wolk
Stefan Wolk
Chief Digital Officer, VP Digital Solutions & Innovation
Fielmann AG
Fielmann AG
Christina Bochheimer
Christina Bochheimer
Vice President of Customer Experience
XXXLutz Group
XXXLutz Group
Geoffroy Berthon
Geoffroy Berthon
Global CX & CRM Director
Bata Group
Bata Group
Attila Gerzsei
Attila Gerzsei
Group Customer Service Director - Europe & CIS
Hisense Europe
Hisense Europe
Lidia Muraveva
Lidia Muraveva
Chief Experience Officer
Holland & Barrett
Holland & Barrett
Frederik Arve
Frederik Arve
Head of Loyalty Customer Program Salling Group
Salling Group
Salling Group
Jad Freiha
Jad Freiha
Head of Analytics & Insights
Sweaty Betty
Sweaty Betty
Suhail Sulaiman
Suhail Sulaiman
Global Head of Data, Analytics & AI
BREITLING
BREITLING
Stijn Bannier
Stijn Bannier
Global Digital Product Director - Ecosystem
Adidas
Adidas
Laurel Thompson
Laurel Thompson
WE Director Digital Experience and Site Merchandising
Converse Inc.
Converse Inc.
David Rissmann
David Rissmann
Head of Strategy & Chief of Staff
Flaconi GmbH
Flaconi GmbH
Elzbieta Bogatko
Elzbieta Bogatko
VP Customer Service
BestSecret Group
BestSecret Group
Torstein Amsrud
Torstein Amsrud
Head of Customer Experience
Komplett Group.
Komplett Group.
Marcus Tengler
Marcus Tengler
VP Real Estate & Store Concepts
MediaMarktSaturn
MediaMarktSaturn
Jaime Mur
Jaime Mur
Global Head of Retail and Customer Care
Nespresso
Nespresso
Christophe Scarton
Christophe Scarton
VP Omnichannel Consumer Experience
Philip Morris International
Philip Morris International
Babak Andishmand
Babak Andishmand
Regional Technology Experience Manager
Netflix
Netflix
Hareesh Goutham
Hareesh Goutham
Director - Retail Experience & Digital Experience Europe
Adidas
Adidas

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