Sponsorship Opportunities

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Partner with the CX Retail Europe Exchange

Sponsorship is the most effective solution to share your company’s unique solutions to senior CX professionals from across the retail sector in Europe.

CX Retail Exchange Europe is the flagship European Exchange bringing together senior CX, customer service and digital experience leaders from the retail sector in Europe. Our unique pre-qualification process ensures the delegates you meet with are carefully selected based on their direct challenges and investment priorities.

Partnership Opportunities | CX Retail Exchange Europe

No matter your business priority, one of our tailored sponsorship packages will meet your needs

Thought-Leadership Opportunities

Position your brand at the forefront of CX innovation and strategic thinking. These high-impact speaking opportunities allow you to showcase your expertise, spark meaningful dialogue, and directly engage with senior banking, financial services and insurance executives.

Whether you're delivering a powerful keynote on the main stage or leading a focused Think Tank discussion on a trending topic, you'll be shaping the conversation and offering real solutions to real challenges. These sessions are ideal for brands looking to build credibility, influence, and lasting connections.


Exclusive Hosted Experiences

Create unforgettable moments that connect your brand with budget-holding CX leaders in high-impact settings. Whether it’s a sophisticated breakfast briefing, a stylish drinks reception, or an intimate VIP dinner, these hosted experiences offer premium opportunities to engage with elite leaders.

From setting the tone of the day with thought leadership over breakfast, to winding down with cocktails and conversation, or impressing a select few with a private dining experience—each touchpoint is designed to elevate your brand presence and foster deeper relationships.



1:1 Prescheduled Business Meetings

The 30 minute pre-qualified one-on-one business meetings with leading senior CX executives are the most unique part of the Exchange. When registering, you will identify clients you wish to meet, so we can match your company with the data executives who will fit your business goals.

Meetings are fully pre-qualified, following an in-depth pre-event process of delegate profiling to ensure mutual interest and spending intent with our guaranteed C-Suite, SVP and Director-Level budget holders.



"“We’ve already got one prospect in POC, three in active sales cycles, and 22 MQLs from a single event. If you’re selling to CX leaders and you’re looking for efficient access to decision-makers, this is an effective use of your event budget.” - evaluagent

Want to find out more the kind of results you can expect by sponsoring a CX Exchange? Take a look at our recent case study from evaluagent. 

Who Attends?

The CX Retail Exchange Europe features leading Customer Experience, Customer Service, and Digital Experience leaders from across the industry's leading brands.

This is your opportunity to network with fellow trailblazers in the CX space, becoming a part of this unique, invite-only community of experts and hearing what's new and what's next for customer-driven teams in 2026 and beyond. 

Noesis

Previous Event Partner

EdgeTier

Previous Event Partner

Tech Mahindra

Previous Event Partner

Who Will You Meet?

Chief, VP, Head or Director-level attendees.

Attendees actively seeking solutions within 6-12 and 12-24 months.
Organisation-wide budget holders in relation to Customer Experience, Customer Service and Digital

Minimum personal/departmental budgets of £1m+