Karl De Bruijn is de IT Director of British retailer Cath Kidston. At the Customer Experience Exchange for Retail he presented an insightful session on creating a customer experience strategy in a legacy environment.
You can watch his full presentation below.
RECOMMENDED
The 10 sins of ecommerce: backed by data
2022-11-17
Turning loyalty into an advantage at Boots
2022-11-08
Upcoming Events
CX Healthcare West
June 04 - 05, 2024
Westin Carlsbad, San Diego
Register Now |
View Agenda |
Learn More
Customer Contact Week Asia 2024
July 16 - 19, 2024
One Farrer Hotel, Singapore
Register Now |
View Agenda |
Learn More