Why Customer Experience Must Link Business, Brand and Culture

Interview with Bobbi Dangerfield, Vice President, Global Sales Operations at Dell, about the changing face of customer experience. Bobbi Dangerfield is the Vice President, Global Sales Operations at Dell, and in this interview with CX Network she talks about the current challenges facing the customer experience industry, what changes lay ahead and how the utilise Voice-of-the-Customer channels to connect with customers. In her role, Bobbi leads the Global Sales Operations at Dell. She has... To continue reading this story Click Here