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Craft loyalty winning emotional connections with your customers

CX Network | 11/23/2020
With recent research showing that customers are more willing than ever to switch to a competitor when dissatisfied, marketers must strive to craft emotional connections with consumers – by offering highly relevant experiences that create consumer delight. This demonstration showcases how Epsilon’s PeopleCloud Loyalty software empowers marketers to deliver experiences with loyalty winning relevance by connecting each customer’s data—online and offline—to a single pr... To continue reading this story Click Here

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