Interview with Abigail Comber, Head of Customer at British Airways, about the unique customer challenges of the travel industry and innovative ways in which BA breaks the mould.
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The A-Z of customer complaints in 2026
2025-12-23
Bringing a long-term vision to CX
2025-12-19
February 24 - 25, 2026
Le Meridien Hotel, Fort Lauderdale
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3 - 5 March 2026
Hilton London Syon Park, Middlesex, United Kingdom
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