Content

About

How British Airways Has Changed the Landscape?

Zarina de Ruiter | 08/02/2015

Interview with Abigail Comber, Head of Customer at British Airways, about the unique customer challenges of the travel industry and innovative ways in which BA breaks the mould.

Download PDF Attachment

Upcoming Events


CX Retail UK Exchange

01-02 July 2026
Hilton Syon Park, London
Register Now | View Agenda | Learn More


CDO Retail Exchange

8-9 July 2026
Hilton Syon Park, London
Register Now | View Agenda | Learn More


CX Travel & Hospitality Exchange

8 - 9 September 2026
Hilton Syon Park, London
Register Now | View Agenda | Learn More

MORE EVENTS