Interview with Abigail Comber, Head of Customer at British Airways, about the unique customer challenges of the travel industry and innovative ways in which BA breaks the mould.
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Have your say on the state of CX in 2027
2027-03-10
Meet the board: How Paul Weaver turned a passion for gaming into a career in product design
2026-10-15
February 24-25 2027
Westin Woodlands, Houston
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