Jason Moore | 06/07/2016
Jason Moore, founder of AT OUR BEST and previously Global Culture Change Lead at HSBC, will be speaking at CX Transformation: Financial Services Nordics later this month about the ground-breaking culture change programme he led. In this article he highlights some of the key learnings in advance of his presentation. Once upon a time organisational culture was easy. The founding fathers decided which values and principles would shape the organisation and everyone worked hard to live up to them. To...
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