How Cath Kidston Has Created a Customer-Centric Company

CX Network interview with Karl de Bruijn, IT Director at Cath Kidston, about maintaining a customer focus in an IT-led environment. Karl de Bruijn joined British retailer Cath Kidston - known for their polka-dotted and floral designs across a range of homeware, clothes and other products - earlier this year as the company's IT Director. He has held a number of other senior IT roles in the past, including the position of Group IT Director at Specsavers.Karl will be speaking at a session titled '... To continue reading this story Click Here