Content

About

The Big Book of Customer Experience

Zarina de Ruiter | 05/27/2015
This ebook includes key customer experience articles that can revolutionise your business and the relationship you have with your consumers.Focusing on big data, multi-channel platforms, social media and many more, this is your guide to a stickier 2015... SEE ALSO: Trending Topics in Customer Experience [Report] The ebook covers the following key topics:5 Ways to Maximise Your Customer ExperienceHow to Retain Customers and Earn Their LoyaltyHow to Secure Customer Lifetime ValueHow to Create a... To continue reading this story Click Here

Upcoming Events


Customer Contact Week For Government GovCC

28 - 29 October 2025
Hyatt Centric, Melbourne, VIC
Register Now | View Agenda | Learn More


CCW UK Executive Exchange

3 - 5 November 2025
The InterContinental London Park Lane, London, UK
Register Now | View Agenda | Learn More

MORE EVENTS