Content

About

Marketing: From Trade to Customer-Driven Digital Engagement

Andrew MacKenzie | 03/28/2016
What does the modern marketer have to take into consideration for a successful campaign in the digital age and to ensure increased customer engagement?According to the Chartered Institute of Marketing (CIM), the term ‘marketing’ can be defined as “the management process responsible for identifying, anticipating and satisfying customer requirements profitably”. All businesses market themselves and their products, but the role of the marketer and the strategies they us... To continue reading this story Click Here

Upcoming Events


Customer Contact Week Asia 2025

September 2 - 5 2025
Conrad Orchard Singapore
Register Now | View Agenda | Learn More


CX Travel and Hospitality Exchange

8 - 9 September 2025
Hilton Syon Park, London
Register Now | View Agenda | Learn More


CX Retail USA Exchange

September 23-24 2025
Jersey City, New Jersey
Register Now | View Agenda | Learn More

MORE EVENTS