In this exclusive interview, Aymen Ismail, Head of Customer Engagement at smart Europe, explores how data-driven strategies can turn customer experience into a true growth engine. He shares insights on combining Customer 360° and Product 360°, breaking down internal silos, and avoiding the common pitfalls that hold CX teams back.

Download now to find out more.

Check out the CX BFSI West Exchange 2025 Post Event Report to see testimonials, key takeaways, unmissable insights, and audience statistics as we gear up for 2026!

It has become apparent that our sponsors will only invest with third party event providers who they trust and can de-risk their investment as much as possible. With 20+ years of experience in organising events, we have proven over and over again that we still deliver value, exceed expectations and show flexibility to our sponsor partners where and when it is needed most. See how teaming up with us will take your organisation to the next level.

Hear from CipherHealth, one of our continued partners across the CX Healthcare Exchanges who have seen tangible ROI due their attendance. 

Through the expert match-making structure, closed-door setting of the events with an elite audience, CipherHealth created over 50% revenue generating opportunities from conversations at the Exchange.

See what doors opened for them at the Exchange by downloading the case study now.