Established for over 15 years, IQPC CX Exchanges have been helping in-house leaders to gear their strategies towards business growth, find innovative solutions in times of crisis, optimise their teams for greater efficiency and stay up-to-date with global customer experience insights.

CX Exchanges allow for unique closed-door cross industry discussions to take place, allowing for leaders in the CX world to share their pain-points.

CX Retail Exchanges gather the leading figures in the CX Retail realm to navigate managing X in this climate.


 CX Healthcare Exchanges specialise in ensuring patient care and experience are prioritised. 

CX BFSI Exchanges bring together those at the forefront of CX in the BFSI world to ensure their customers are well taken care of.

Why should you attend a CX Exchange?

    • Invite only
    • Closed door
    • 1-2-1 meetings 
    • Profiling - only relevant vendors will attend 
    • Cross Industry
    • Interactive

Find the Exchange that is right for you:
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CX UK Exchange

December 02-03 2024 | Hilton Syon Park, London

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CX USA Exchange

February 25-26 | Fort Lauderdale, Florida

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CX BFSI UK Exchange

March 17-18 | Hilton Syon Park, London

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CX Retail EU Exchange

May 12-13 | Marriot Lisbon, Portugal

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CX BFSI USA  Exchange

June 2-3 | Phoenix Arizona, USA

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CX Healthcare Exchange West

June 4-5 | Phoenix Arizona, USA

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CX Retail Exchange UK
July 8-9 2025 | London

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CX Travel & Hospitality Exchange
SSeptember 8-9 2025 | London

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CX Retail USA Exchange

September 23-24 2025 | Dallas Texas

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CX BFSI USA Exchange

October 15-16 2025 | Miami Florida

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CX Healthcare Exchange East

October 28-29 2025 |  Fort Lauderdale, Florida

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CX UK
Exchange

December 1-2  2025 |  London UK

The Partner Programme

See how teaming up with us will take your organisation to the next level.

Previous Attendees of IQPC CX Exchanges:

Contact Us

For the opportunity to join or for any assistance, please contact a member of the team below.

Enquire as a Delegate

Sabrina Tang

Head of Delegate Sales - IQPC Exchange

Enquire as a Sponsor

Emmanuel Olobio

Divisional Sales Director