THE EXCLUSIVE EVENT NETWORK FOR CUSTOMER EXPERIENCE LEADERS

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Established for over 15 years, IQPC CX Exchanges have been helping in-house leaders to gear their strategies towards business growth, find innovative solutions in times of crisis, optimise their teams for greater efficiency and stay up-to-date with global customer experience insights.

CX Exchanges allow for unique closed-door cross industry discussions to take place, allowing for leaders in the CX world to share their pain-points.

CX Retail Exchanges gather the leading figures in the CX Retail realm to navigate managing the customer journey online and in-store in this climate.

CX Healthcare Exchanges specialise in ensuring patient care and experience are prioritised.

CX BFSI Exchanges bring together those at the forefront of CX in the BFSI world to ensure their customers are well taken care of.

Why should you attend a CX Exchange?

Invite only
Closed door
1-2-1 meetings
Profiling - only relevant vendors will attend
Cross Industry
Interactive

Find the Exchange that is right for you:

CX UK Exchange

December 1-2, 2025 | London, UK

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CX USA Exchange

February 24-25, 2026 | Fort Lauderdale, Florida, USA

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CX BFSI UK Exchange

March 16-17, 2026 | London, UK

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CX Retail EU Exchange

May 19-20, 2026 | Lisbon, Portugal

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CX BFSI USA Exchange

June 1-2, 2026 | Phoenix Arizona, USA

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CX Healthcare Exchange West

June 3-4, 2026 | Phoenix Arizona, USA

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CX Retail Exchange UK

July 1-2, 2026 | London, UK

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CX Travel & Hospitality Exchange

SSeptember 8-9 2026 | London, UK

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CX Retail USA Exchange

September 22-23, 2026 | USA

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CX BFSI USA Exchange

October 13-14, 2026 | Miami, Florida, USA

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CX Healthcare Exchange East

October 27-28, 2026 | Fort Lauderdale, Florida, USA

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CX UK

Exchange

January 2027 | London UK

VISIT SITE

CipherHealth Case Study: An Exchange Success Story

Don't just take it from us, one of our many valued partners from the CX Exchange, CipherHealth took the opportunity to highlight the true ROI of sponsoring an Exchange where they left with over 50% of conversations turning into their sales pipeline. Read all about it in the brand new case study now!

Download the full case study

The Partner Programme

Unlock new growth opportunities by joining the CX Portfolio 2026 Partnership Programme - designed exclusively for CX solution providers ready to elevate their impact across industries. Download now to access strategic insights, co-marketing benefits, and a powerful network that drives customer experience innovation.

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