CX Exchange Healthcare 2025 | Speakers

See our expert speaker faculty for the CX Healthcare USA East Exchange.

2025 Expert Speakers

Alex Greengold
Senior Vice President & Chief Consumer Experience Officer
Memorial Hermann Health System

Judy Parker
Chief Executive Officer
Encompass Health

Joan Cox
Chief Experience Officer
Lifebridge Health

Arthur Gianelli
President and Chief Transformation Officer
One Brooklyn Health

Crystal Broj
Chief Digital Transformation Officer
Medical University of South Carolina

Chip Malloy
Vice President Operations
Brown Health Medical Group Primary Care

Tannasia Gonzalez
Deputy Chief Quality Officer
Jewish Board of Family and Children’s Health

Michael A Pizzano
Senior Vice President
Kindred

Toi Harris
Senior Vice President, Chief, Health Access & Engagement
Memorial Hermann Health System

Timothy Rauschenbach
Vice President of Patient Engagement
Millennium Physicain Group

Antonette Mentor
Associate Vice President /Executive Director
Montefiore Medical Center

Sarah Schenck
Executive Director
ChristianaCare

Matt Gitzinger
Executive Director, Population Management
Unc Health

Carmen Kestranek
Senior Director for Safety
Cleveland Clinic

Krysta Kishbaugh
Senior Director
Orlando Health

Experience has never held a more pivotal role in healthcare. Positive patient, customer and employee experiences can have a monumental impact on the reputation, revenue growth and loyalty of a brand. Most importantly, positive experiences equate to better care, and better health outcomes, for everyone.

Our expert speaker faculty features a collection of inspiring experience leaders from top healthcare providers and payers. During this unparalleled and immersive two-day experience, attendees will hear personal perspectives and practical solutions to unlock business value and transform patient, customer & employee engagements.

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