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The ultimate guide to customer acquisition

CX Network | 06/12/2019

Customer Acquisition

Trust in traditional advertising has dropped to a frighteningly low 35%, and brand loyalty is paying the price.

Today, companies currently have more information about their customers than ever before, however, organizational silos often prevent these businesses from making the most of such insights.

Being a helpful resource, as well as gathering and connecting information for your customers is key to providing the best experience possible – and increasing your bottom line. 

This guide will provide you with a roadmap to use your insights, to find and keep high lifetime value customers that are the lifeblood of your business.

Access this 20 page report to learn about:

  • How to effectively set up intelligent CX to improve the buying cycle
  • How to give customers the freedom and flexibility they deserve
  • How to put the spotlight on service and create long-term advocates
  • What your to do list should be to find and keep high lifetime value customers
  • Pro-level customer profiling for earlier engagement
  • Personalized social engagements and NPS
  • An emerging conversion channel
  • How a global gaming company reduced support costs with optimized self-service
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