Content

About

Discover your customers' digital body language

CX Network | 08/03/2018

A new level of human insight is achievable in the digital world. Every mouse move, hover, scroll, tap and pinch exposes structured behavioral patterns that determine customers’ digital body language.

In this report, we explore how interpreting this digital body language allows us to identify patterns and anomalies to infer customer behavior, mindset and intent. This human insight layer enables us to deliver superior digital experiences and better business outcomes.

Download PDF Attachment

Upcoming Events


CX USA Exchange

February 24 - 25, 2026
Le Meridien Hotel, Fort Lauderdale
Register Now | View Agenda | Learn More


CX BFSI Exchange UK

16-17 March 2026
London, United Kingdom
Register Now | View Agenda | Learn More

MORE EVENTS