Marko Hein is a CX Network Advisory Board Member and the Senior Director Digital Solutions at LEGO Systems A/S.
At the recent CX Excellence World conference, we caught up with Marko for a quick-fire interview about the digital customer experience and the challenge of the rapid technology change we see today.
RECOMMENDED
Beyond customer satisfaction
2025-05-19
9 customer journey mapping tools
2025-05-15
How to celebrate Customer Experience Day
2025-05-14
Upcoming Events
CX Retail UK Exchange
7-8 July 2025
Hilton Syon Park, London
Register Now |
View Agenda |
Learn More
Customer Contact Week Asia 2025
September 02 - 05, 2025
Grand Copthorne Waterfront Singapore
Register Now |
View Agenda |
Learn More
CX Travel and Hospitality Exchange
8 - 9 September 2025
Hilton Syon Park, London
Register Now |
View Agenda |
Learn More