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Unpacking the value of structured data

CX Network | 11/27/2019

Deepak Subbarao, lean and digital transformation lead for Zurich Insurance Company, takes us through structured data: what it is, when we need it, and when we don’t.

Subbarao shares how to discover the history of structured data at your enterprise and how to use this to your competitive advantage.

He also discusses unpacking the value of structured data. He suggests asking the right questions before preparing reports from structured data to eliminate time- and resource-waste.

Subbarao additionally suggests identifying “master data” in order to streamline data processing.

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