At the recent Digital Transformation+ conference in London, Claire Hazle, Head of Digital at Marie Curie UK, held a presentation about the digital transformation journey at the charity:
- An independent digital review in 2012
- Building a business case for trustees
- The problems they were facing in their journey to going digital
- Their strategic vision
- The importance of external alignment
- What they have achieved and learned since the start of their digital programme
For more insights from Digital Transformation+, also have a look at:
- CX TALK: How Travelex’s CDO Maintains a Customer-Centric Model in a Digitally Disruptive Age
- CX TALK: The Big Questions to Ask on Your Digital Transformation Journey
- CX TALK: Time Out’s Chief Digital Officer Reveals How to Tailor Experiences With Personalisation
- CX TALK: How Do BBC and Merlin Entertainments Make the Most of the Digital Revolution?
- CX TALK: Head Global Transformation at Zurich Insurance Company on Why Customer Centricity is a Mindset
- Lessons Learned from Digital Leaders at the Digital Transformation+ Conference