Ahead of the Customer Insight & Analytics Exchange, attendees were asked what their top business challenges are and which tools and solutions they plan to invest in over the next 12 – 24 months to ensure their insight and analytics initiatives result in increased customer acquisition, loyalty and profits.
Download the infographic to read:
- The top investment priority breakdown
- 3 challenges facing insight & analytics leaders
- Where insight & analytics leaders plan to invest in the next 6-12 months