One of the biggest obstacles for CX leaders is how to turn data into actionable insights. Respondents to our recent survey for The Big Book of Customer Insight, Data & Analytics 2017, revealed the biggest data challenges hampering CX success and provide top tips on overcoming this roadblock.
1-2 December 2025
Hilton Syon Park, London, United Kingdom
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27th - 29th January, 2026
Munich, Germany
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