One of the biggest obstacles for CX leaders is how to turn data into actionable insights. Respondents to our recent survey for The Big Book of Customer Insight, Data & Analytics 2017, revealed the biggest data challenges hampering CX success and provide top tips on overcoming this roadblock.
September 23-24 2025
Jersey City, New Jersey
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6 - 8 October 2025
Hôtel Mövenpick & The Passenger Terminal, Amsterdam, Netherlands
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October 14-15 2025
Miami Marriott Biscayne Bay, Florida
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