Unpacking the value of structured data

Deepak Subbarao, lean and digital transformation lead for Zurich Insurance Company, discusses structured data

Add bookmark

Deepak Subbarao, lean and digital transformation lead for Zurich Insurance Company, takes us through structured data: what it is, when we need it, and when we don’t.

Subbarao shares how to discover the history of structured data at your enterprise and how to use this to your competitive advantage.

He also discusses unpacking the value of structured data. He suggests asking the right questions before preparing reports from structured data to eliminate time- and resource-waste.

Subbarao additionally suggests identifying “master data” in order to streamline data processing.


Upcoming Events

All Access: Future Contact Centers 2026

July 21 - 22, 2026

Free CX Network Webinar Series

All Access: Future Contact Centers 2026

All Access: Customer Experience Management

August 18, 2026

Free CX Network Webinar Series

All Access: Customer Experience Management

CX Travel & Hospitality Exchange

8 - 9 September 2026

Hilton Syon Park, London

CX Travel & Hospitality Exchange

CX Retail USA Exchange

September 14-15 2026

Grand Hyatt Buckhead, Atlanta

CX Retail USA Exchange

CX BFSI Exchange Europe

14-15 September 2026

Hotel Palace, Berlin, Germany

CX BFSI Exchange Europe

Latest Webinars

How leaders turn agentic AI into real success

2026-07-30

02:00 PM - 03:00 PM SGT

Join to learn what separates successful agentic AI deployments from stalled pilots and how leading o...

How top brands achieved 10x faster resolution in customer support – with one AI deployment

2026-06-30

02:00 PM - 03:00 PM EST

Conversational experiences are now driving new standards of CX excellence. The technology acts as a...

From CX complexity to clarity: How ALDO Group unified the experience with AI

2026-06-17

01:00 PM - 02:00 PM EST

Learn how to transform fragmented CX into a unified, AI-powered operation that empowers frontline te...

Recommended