Thursday, September 8, 2016, 10:00 AM - 11:00 AM EDT
Webinar 30-Minute Customer Experience Remodel – Creating a Customer-Oriented Culture

Customer centricity is not just a buzzword, it's an attitude that drives long-term monetary gains and increased brand value. But how do you make customer centricity a key part of your company's core values and measure the financial benefits? Join our upcoming webinar to find out.  According to Forrester’s Customer Experience Index 200 (CX Index™), companies with a customer-centric...
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Tuesday, July 19, 2016, 10:00 AM - 11:00 PM EDT
Customer Journey Mapping Learnings and Best Practises From Customer Experience Leaders

A Power10 is an online boardroom style discussion through a webinar platform where with at least ten customer experience leaders (in two sessions with five experts in each), exactly as if they were in one room together. The Power10 technology allows participants to connect from the comfort of their own office, using their computer or smart device, allowing even the busiest of executives to attend...
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Thursday, September 24, 2015, 01:00 PM - 02:00 PM EDT
cnx webinar

Premier Farnell has created a powerful online home for its customers, at once increasing customer engagement and boosting sales. By integrating its Jive-x community with its e-commerce system, the company harnesses its customers’ enthusiasm to drive more loyalty and more business.
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