unitQ is your consolidated, searchable platform for user feedback. Our AI technology extracts data-driven insights from what users are saying to help you increase product quality. The World's fastest growing companies have partnered with unitQ, including Spotify, Chime, Klarna, Pinterest, Chime, Strava, Pandora, HelloFresh, Cornershop by Uber, Bumble, Chess.com, AppLovin, Upwork, Current, Quizlet, Udemy and more.
Get a 360° view of all customer feedback in one place:
-Combine feedback from public sources (social media, app reviews) and private channels (support tickets, chats, surveys) into a central repository.
-Search across all user data to uncover feature requests, track how users react to product changes or get more information about issues.
-Unlock accurate and real-time insights with AI automation.
-Translate feedback from over 100 languages, enrich it with product metadata and apply sentiment analysis.
-Categorize feedback into up to a thousand granular categories and quickly discover top-quality issues. Make data-driven decisions faster to grow your business.
-Measure product quality based on user feedback with the unitQ Score, a performance indicator that represents the current state of an organization’s product health.
-Prioritize development efforts based on the impact that fixing an issue might have on KPIs like 1-star reviews, support tickets, brand sentiment, and more.
The unitQ team can't wait to meet you at CX Travel & Hospitality Exchange!