Ten insightful quotes from customer experience experts

Highlights from our recent podcast interviews to inspire you on your CX journey

Over the past few months you’ve had the chance to listen to in-depth interviews with a range of industry leaders in our CX Network podcast theatre with host Seth Adler. He doesn’t just discuss with them their customer experience challenges and wins, but he goes in deep to discover what makes them tick and how they got to where they are today.

As a result, his interviews are insightful and inspirational, and in this round-up we shine a spotlight on some of the most memorable ones from recent months.



>> Listen to Ted Graham’s full interview



>> Listen to Gene Lunger’s full interview



>> Listen to Paul Stone’s full interview



>> Listen to Jerry Roberts’ full interview



>> Listen to Kathryn Moore’s full interview



>> Listen to Jennifer MacMenamin’s full interview



>> Listen to Jean Guibert’s full interview



>> Listen to Frank Eliason’s full interview



>> Listen to Antonio Zaccheo’s full interview

 

>> Listen to Paco Underhill’s full interview