Industry Leaders Predict the Hottest Trends in Customer Experience

Personalisation and online-offline integration are just some of the customer experience trends highlighted by industry experts in our latest piece of content.Download it now to discover the predictions from:Victor Milligan, CMO, ForresterAhmed El Badawi, Vice President – Head of Customer Insight, Riyad BankNoel Eves, Head  of UK Online, graze.comDavid St. John Richards, Commercial Systems Director, DHL EuropeStephen Ingledew, Managing Director Customer & Marketing, Standard Life plc>... To continue reading this story Click Here