Retail Experience Revolution: Building a new Seamless, Interconnected & Personable Experience from Discovery to Service 07-08 July | Hilton Syon Park, London
8:35 am - 9:20 am OPENING PANEL DISCUSSION: For Store and Shopfront: Enabling Your Loyalty Programme To Turn Customers Into Evangelists and Experiences Into Actionable Data
12:20 pm - 12:50 pm PLENARY PRESENTATION: Every Size Fits All: Using Artificial Intelligence to Personalise your Brand to Every Target Customer
Networking
12:25 pm - 12:55 pm One-to-One Business Meetings
1:25 pm - 2:10 pm Networking Lunch
2:15 pm - 2:45 pm One-to-One Business Meetings
2:15 pm - 2:45 pm THINK TANK: Getting The Green Light: Best Practices for Driving a Changing Experience from Generating Buy-In To Proving Out ROITim Fairs -
Brand & Digital Controller,
SPAR UK
2:50 pm - 3:20 pm Mastermind Discussion: Cyber Attacks & Customer Experience: The New Frontline
3:30 pm - 4:00 pm CLOSING FIRESIDE CHAT: If At First, You Don’t Transform… Reflecting on Past Shifts in the Retail Landscape to See the Changes of the Future
4:00 pm - 4:10 pm Chair's Closing Remarks & End of Exchange
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