Back for its 14th year, next week the Customer Experience Management in Telecoms Global Summit will be helping telecoms businesses around the world take their CX strategies one step further
This year operators, alongside the likes of Verizon, AT&T, Orange, Jio, du, PTCL, Vodafone, Sky and many more, will gather to assess telecom limitations and seek out opportunities for CX and revenue growth through thinking outside of the box of standard offerings, common CX processes and customer service.
Check out the video below for a feel of what it's like to be onsite at one of these events and visit the website for more information.