100+

Attendees

30+

Industry Speakers

25+

Sessions & Discussions

5

Key Focus Areas

Thriving in an Evolving Retail Ecosystem: Future-Forward Innovations for New-Age Stores, Outlets, and Branches

According to industry reports, 64% of customers place added emphasis on their in-store experience when it comes to purchasing or supporting businesses. This comes alongside a rising trend of customers expecting a seamless experience across multiple channels – both online and offline – with global omnichannel sales expected to reach $2.7-trillion by 2025. At the same time, the region is facing a massive shortage in talent and the workforce.  

The world of physical branches, outlets and stores have drastically changed from the past. Gone are the traditional brick and motar stores which act as standalone entities – business leaders need to now leverage technology to bridge the gap between online and offline channels, and also explore innovative ways to engage customers in-store. 

Future Branches & Stores is a focused event bringing together leaders involved in all retail and branch operations, technology, infrastructure, experience and design to dive deep into the future of branches and stores in today’s digital age.

Key Themes in Reimagine Branches & Stores for the Digital Age

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Bridging the Gap and Exploring how to Seamlessly Blend and Unify Online and Offline Experiences 

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Transforming Branches and Stores into Engaging Spaces that Deliver Personalised CX

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Optimising Physical Footprint In-Stores to Improve Efficiency and Customer Flow

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Leveraging Emerging Technologies to Shape the Future of Branches and Store Experiences

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Exploring the World of Self-Service in Next-Generation Branches and Stores

Do You Drive the Change? Shaping the Future of Branches and Retail  

Future Branches & Stores is designed for the following leaders across all enterprises with physical presence in Asia.

  • Chief, Director, President, VP, Heads of: 
    • Operations
    • Branch and Retail Operations
    • Branch and Retail Managers
    • Retail Innovation
    • Store Design and Visual Merchandise
    • Customer Data and Analytics
    • Technology
    • Warehouse and Logistics Management
    • Franchise 

Elevate Your Brand and Connect with Key Branches & Retail Leaders

AMPLIFY YOURvBRAND VOICE

Shape the future of CX & Marketing and establish yourself as a trusted industry expert.  We provide a unique platform to share your thought leadership and insights with a captivated audience. 

MAKE MEMORIES, MAKE CONNECTIONS

Create a lasting impression on our esteemed delegates. We offer a variety of delegate experience opportunities designed to maximise your engagement and brand visibility.

FROM VISIBILITY TO AUTHORITY

Position yourself as a leader! We offer unparalleled branding opportunities to showcase your expertise and connect with a powerful audience of decision-makers. 

Have a Question? Contact Us Today

Our team is here to help you unlock the full potential of your involvement at Future Branches & Stores.

SPEAKING OPPORTUNITIES

Jamie Tan
General Manager

SPONSORSHIP OPPORTUNITIES

James Murray
Head of Portfolio – Sponsorship Sales

DELEGATE ACQUISITION

Sarah Philip
Team Lead – Delegate Sales

MEDIA PARTNER

Suhailah Ishak
Marketing Manager