Asia's #1 Customer Experience
Leaders Platform
Leaders Platform
What Makes CX Asia Week 2026 Unique?
Platform for – CX, Contact Centres, Customer Service, Customer Support and Customer Operations leaders
14Years
Of Excellence: The region's longest-standing conference dedicated to CX mastery
90%
End-User Attendance: Premium networking opportunities with a focused audience.
60+
Speakers, 80% of Them Brand-New — Bringing Fresh CX Perspectives and Direct Access to Decision-Makers.
12Years
Celebrating Asia's Most Innovative CX Organisations at the CX Excellence Awards.
75%
of our attendees are senior leaders from more than 12 industries, across finance, retail, tech, and hospitality.
What Awaits You at CX Asia Week
PREMIUM CONFERENCE
16 - 19 JUNE
CX Asia Main Conference, 14th edition, focuses
on best practices in enterprise-level
CX strategies.
PREMIUM CONFERENCE
16 - 19 JUNE
CCW Asia showcases transformative
contact centre strategies driving
excellence in customer service, support
and care.
PREMIUM CONFERENCE
16 - 19 JUNE
NexGen CX highlights showcases transformative CX strategies driving loyalty, efficiency, and innovation in APAC.
MARKETING CONFERENCE
17 - 18 JUNE
AWARDS NETWORKING DINNER
17 JUNE
CX Asia Excellence Awards Ceremony
12 years celebrating the highest levels of achievement and excellence in Asia.
Leading #1 Platform for – CX, Contact Centres, Customer Service, Customer Support and Customer Operations leaders
- 14 Years of Excellence: Asia’s longest-running CX conference
- 200,000+ CX Leaders: Global reach through our CX Network community
- 90% End-User Attendance: Premium networking with a focused audience
- 12 Years of CX Excellence Awards: Honouring Asia’s top CX innovators
- Impact of AI in Marketing and Businesses: Sessions on how leading brands drive results with AI
THOUGHT LEADER
VISITOR EXPERIENCE SPONSOR
SPONSOR
AWARDS SPONSOR
CX Asia Week Highlights
CX & Marketing leaders in Asia gathered to learn and explore the best moments in CX
Why CX Asia Week is Essential for You
Learn from Asia's top CX innovators
Gain insights from CX leaders at brands like GB Corp, GXS Bank, Ritz-Carlton Reserve, AEON, and Estée Lauder—trailblazing the future of customer experience across Asia.
Discover practical strategies
Find the balance between cost optimisation, leveraging GenAI and automation, and delivering value through meaningful, human-centered customer experiences.
Network with decision-makers
Connect and collaborate with industry leaders. Featuring cross-functional senior leaders, reflecting how CX transformation cuts across business units.
Access cutting-edge CX solutions
Access a showcase of the latest CX solutions—helping you optimise processes, enhance loyalty, and achieve measurable impact.
Take away actionable insights
Equip yourself with strategies to leverage technology for ROI, adapt to evolving consumer behaviours, and drive CX differentiation in today’s uncertain market.
Unlock Growth: Sponsor CX Asia Week 2026
Elevate Your Brand as a Leader in CX
As Asia's #1 Customer Experience Leaders Platform, partner with us and position yourself as a trusted source for the region's thriving CX community
Connect with the Right Audience
Network with CX and Marketing decision-makers in Asia looking for innovative solutions and strategic partnerships
Maximise Your Reach And Results
Whether you're looking to generate leads, showcase your expertise, or build brand awareness, we have the perfect solution to help you achieve success
Hear from Past Attendees
Event Partners
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QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
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