Sponsorship enquiry

Interested in becoming an exclusive event partner? 

This information pack will provide you with all the information required about the packages available, including prescheduled 1:1 business meetings, speaking slots, branding opportunities and more. 

What our previous attendees have to say...

"Very good two days with some fantastic presenters. The content was really varied which I thought was great and a broad variety of attendees also supported the breadth of the questions and conversations." Head of Customer Experience, ASDA

"Extremely well organised event, with a great variety of suppliers and a wide range of businesses in attendance. The agenda allowed for a good mixture of workshops, 1-to-1 meetings and a wide range of topics presented. Thoroughly enjoyed being part of this event and face to face once again!" Global Digital Director, Domino’s Pizza

"Insightful, informal and informative, I left with copious notes and new connections." CTO, Halfords

Download your copy of the CX Retail UK Event Guide here today!

Why Attend?

• Get exclusive, face‑to‑face access with senior CX, digital and transformation leaders ready to invest.
• Showcase your expertise and elevate your brand through high‑impact speaking slots.
• Cut through long sales cycles by uncovering real CX investment priorities and targeting the right accounts.
• Gain sharp market intelligence to shape future solutions and align your message to what buyers actually need.

This infographic provides insight into the investment priorities and daily challenges of Customer Experience Leaders attending the CX Retail UK Exchange 2025.

A strong focus on investment in customer journey mapping, voice of the customer, in-store and digital experience, and predictive & behavioral analytics highlights CX Leaders’ commitment to understanding evolving shopper behavior and expectations, and delivering technology-enabled experiences that align with these insights.

CX Leaders also recognize that employee experience is critical to delivering exceptional customer service. As a result, they are prioritizing investment in training & development, workflow automation, and AI tools to transform the user journey and enhance service delivery.

Sierra set out to engage senior CX and digital leaders who are actively rethinking how AI can transform customer experience, not just incrementally, but holistically. Like many enterprise AI providers, their challenge was cutting through surface‑level event interactions to reach decision‑makers ready for meaningful transformation conversations.

This case study explores why the CX Exchange proved such a strong fit for Sierra's growth strategy, enabling structured, pre‑qualified 1‑to‑1 meetings with leaders responsible for CX transformation and digital strategy. You'll learn how the curated environment, focused agenda, and intelligent matchmaking elevated conversations beyond introductions into practical discussions around AI use cases and real business challenges.

Rather than broad awareness‑led conferences, Sierra used the Exchange to generate high‑quality engagement, accelerate discovery conversations, and build early pipeline with genuine commercial potential.

Download the case study to see how a targeted, conversation‑driven event model can deliver stronger engagement, faster momentum, and measurable impact with senior CX decision‑makers.