CX Retail: Investment Priorities 2019

CX Retail: Investment Priorities 2019

We surveyed our network of CX leaders within retail to discover where they’re investing their budgets over the next 6-12 months. Not only did they outline their immediate investment needs* but also outlined their investment interests in areas they are wanting to learn more about. See the results below! (2019)


Please note: That all fields marked with an asterisk (*) are required.