influencers
12 leading CX influencers in Asia-Pacific to learn from in 2023
March 21 by CX Network12 of the most influential customer experience thought leaders in the APAC region
The top customer experience influencers to follow in 2023
March 07 by CX NetworkOur guide to CX Network’s top influencers to follow in 2023
The Biggest CX and Marketing Learnings From Millennial
May 05 by Zarina de RuiterThe Millennial 20/20 Summit delved into the demanding and digitally-savvy generation of consumers, and how today's strategies of brands such as Revlon, PepsiCo and Aldo Group help them connect to Gene...
25+ CX Media, Influencers and Books You Should Know About
July 25 by Miruna MitranescuCustomer experience has undergone a dramatic transformation for some time now with a shift from helping companies delight, convert and retain customers to what it is today, mainly focused on aligning...
Are you committing the 7 deadly sins of customer experience?
May 18 by Annette FranzCustomer experience specialist Annette Franz, discusses the seven deadly sins of customer experience – are you guilty of committing any of them?