5 Lessons From the Planet’s Most Ambitious Culture Program
Add bookmark
Jason Moore, founder of AT OUR BEST and previously Global Culture Change Lead at HSBC, will be speaking at CX Transformation: Financial Services Nordics later this month about the ground-breaking culture change programme he led. In this article he highlights some of the key learnings in advance of his presentation. Once upon a time organisational culture was easy. The founding fathers decided which values and principles would shape the organisation and everyone worked hard to live up to them. To...
![[BY INVITATION ONLY] Beyond FAQs: Building robust self-service powered by AI](https://eco-cdn.iqpc.com/eco/images/logos/ffBnc4WspFPbygibj4x5BJLbX5E4FfGmOxq8LCeb.webp)
