15 – 17 June 2021 | FREE ONLINE EVENT | 10:00 AM (SGT)

Redefining Customer Experience in the New Normal

As we enter the next phase of the pandemic and restrictions ease, people and businesses are looking for ways to return to a new normal. The customer are expecting the customer experience (CX) in the 'new normal' must be much more seamless and consistent everywhere!

The CX leaders are looking for the technology solutions, social media implementations and omni channels to be at the front of the competition. Yet, the implementation can be very costly. Many organisations are concerned about the ROI and cost efficiency for the new technologies.


CX Asia Week 2021 - Virtual Edition offers a comprehensive guide on how organizations redefining customer experience in the new normal with new technologies and customer experience transformation strategy.

CX LEADERS & SPEAKERS

Who Should Attend:

CXO, HEADS, GENERAL MANAGERS, DIRECTORS, VPS IN:

Branding

Loyalty

Contact Centre

Customer Service

E-commerce

Customer Care

Customer Operations

Multi-Channel

Customer Analytics/Retention

Loyalty

Customer Experience

Operations

Digital Transformation

Service Delivery

Quality Management

Marketing

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Get Involved with CX Asia Week - Virtual

For more information on how CX Asia Week - Virtual is uniquely placed to help you shape and deliver your message to a targeted audience contact us now! Email: Sponsorship@iqpc.com.sg