THE LONGEST RUNNING & LEADING EVENT FOR CX PROFESSIONALS IN AUSTRALIA & NEW ZEALAND

Redesign to Align with the New Business Priorities Post Pandemic

18 – 20 May 2021 | Doltone House Hyde Park, Sydney & Virtual 

Raed Moukaram

Executive Director, Member and Market Insights USAA

Developing a Customer Service Culture that has driven consistent business growth for 8 years and a NPS score ranking in the top 1% of USA businesses