The No. 1  Customer Experience Event in Australia & NZ - is going virtual!

Essential Free-to Attend Tracks: 21-22 September 2020
Premium Main Event Tracks: 21-22 September 2020
Premium Workshop Day 20 September 2020

Catherine Hills

Head of Experience (Retail & CPG, Public Sector & Education) Publicis Sapient

Essential Track Day One: 21 September 2020

Monday, September 21st, 2020

10:10 AM Powerful arguments to help you bring CX to the core of your organisation

CX Managers understand the importance of CX and value it can bring to an organisation. But articulating this value and building support around CX can have its challenges, challenges which we experience regularly with our clients. These are the arguments and case studies we use to ensure CX is embedded to the core of every strategy and organisation. 



Check out the incredible speaker line-up to see who will be joining Catherine.

Download The Latest Agenda