THE LONGEST RUNNING & LEADING EVENT FOR CX PROFESSIONALS IN AUSTRALIA & NEW ZEALAND
Redesign to Align with the New Business Priorities Post Pandemic
18 – 20 May 2021
| Doltone House Hyde Park, Sydney & Virtual
The Future of Customer Contact: Investment Priorities in 2020 and Beyond
We surveyed 50 of Australia and New Zealand’s largest contact centre operators; all the key decision makers – from General Managers to Heads of Contact Centre – to unearth their investment priority areas, budgets and major challenges.
Read on to discover how your business can connect with end-users by offering them the products, services and solutions they really want.
Please note: That all fields marked with an asterisk (*) are required.
