Brochure

CEM 2019: View the Event Guide

Australia's #1 CX event, the 12th Annual Customer Experience Management Summit 2019 is set to return on the 27th - 28th of May at the Sofitel Wentworth, Sydney. This will be your exclusive opportunity to:

  • Network with over 100+ CX experts including USAA, Vodafone, Atlassian, Accor Hotels, Australia Post, Lush Cosmetics, Princess Cruises, Australian Red Cross, Pizza Hut Asia Pacific, Service Victoria, Stylizen, Guide Dogs ACT/NSW, NRMA, Sydney Metro, ATO and many more!
  • Personalise your experience by splitting the 2 day conference into 8 new streams by job function and industry,
  • Learn practical strategies from over 40+ case studies from Service NSW, Carlton and United Breweries, MetLife, USAA, Origin LPG, UniSuper, InfraCo-Telstra Wholesale, Atlassian, Accor Hotels, and more,
  • Hear answers to your pressing questions including "How do I respond and deliver on changing customer needs?" and "How do I develop an experience which drives customers retention?" to name a few,
  • Get inside access into all things CX!



Digital Marketing 2019 Brochure

I'm sure in your role you're faced with concerns on data analytics and optimisation, and customer engagement and experience. If yes, then our Digital Marketing event hosted on the 27th and 28th of May at the centrally located Sofitel Sydney Wentworth may be well worth your while. At only $150 for the two days, this is a steal you wouldn't want to miss.