Interesting presenters and attendees. Lots of knowledge in the room. Great networking opportunities.
Great content from a variety of speakers. I gained a lot of valuable insights to take back to my business.
The conference was comprehensive and valuable from both a content subject matter perspective as well as meeting like minded professionals.
A valuable opportunity to share information and best practices with some of the best in business.
Very valuable. Plenty of networking opportunities, very relevant and targeted seminar.
Networking opportunities were good and I had takeaways from most presentations.
Really interesting and valuable to where we are in our journey and future direction.
Good barometer of where the CX industry sits at the moment in terms of how they approach CEM and how sophisticated their systems are.
The conference was excellent with some really good speakers.
Engaging, thought provoking and exciting initiatives.
It was a great conference, great conversations and lots of learning.
Head of Customer Experience Management – Service Recovery
Lufthansa Group – Germany
Head of Insights
Cathay Pacific - Hong Kong
Global Head of Customer Experience
H&M - Sweden
Chief Customer Officer
Chief Customer Experience Officer
NSW Business Chambers
Chief Customer Experience Office
MLC Life Insurance
Chief Client Officer
Chief People Officer