CX Asia Week 2026 – Asia’s #1 Platform for Customer Experience & Contact Centre Leaders

CX Asia Week 2026 returns to Singapore from 16–19 June as Asia’s leading platform for customer experience and contact centre leaders.

Now in its 14th edition, the event brings together senior decision-makers to explore how generative AI, hyper-personalisation, and digital transformation are reshaping customer journeys across the region. With dedicated tracks on next-gen CX and intelligent contact centres, the agenda features two full conference days packed with strategic keynotes, case studies, roundtables, and interactive sessions—designed to equip attendees with the tools and insights to drive loyalty, innovation, and sustainable growth through customer experience.

• Personalising experiences at scale
• Integrating AI and automation with real ROI
• Enhancing contact centre efficiency and employee performance
• Turning customer data into commercial value

With 90% end-user attendance, curated networking, and brand activations aligned with hot-button topics, this is your opportunity to position your solution as essential to next-generation customer experience.

DOWNLOAD the Agenda