Download the Agenda: CX Asia Excellence Awards 2025

18 June 2025 | Amara Sanctuary Sentosa, Singapore

An Evening of Prestige, Innovation and Celebration

Step into a night of enchantment as Asia’s most visionary CX leaders gather under the stars for the 11th Annual CX Asia Excellence Awards.

From AI-powered customer journeys to inclusive experience design, the 2025 Awards spotlight the strategies reshaping customer experience across the region. This year’s celebration is set against a vibrant Arabian Nights-inspired backdrop—featuring immersive entertainment, fine dining, high-level networking, and the unveiling of CX’s brightest stars.

What’s Inside the Agenda?

• Full ceremony schedule and award timings
• Key attendee profile breakdown by job title, function, industry and region
• Judging panel of CX powerhouses from Shell, CIMB, Nokia, Trip.com and more
• New award category: Diversity, Equity and Inclusion Excellence
• Highlights of networking games, dinner, and the Best Dressed Competition

Whether you're attending, nominating, or simply exploring—this is your ultimate guide to the most anticipated CX awards evening in Asia.

Download the full event agenda now.