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Leaders Platform
CX Asia Excellence Awards 2025 Winners
The CX Asia Excellence Awards 2025, held at Amara Sanctuary Hotel at Sentosa, was a night to remember. With the theme "Arabian Nights", the event celebrated the best and brightest in customer experience across Asia.
This year's awards recognised outstanding achievements in various categories, including:
- Best Contact Centre Award
- Best Omni-Channel Experience Award:
- Best Intelligent Chatbots Award
- Best Digital Experience Award
- Best Artificial Intelligence Award
- Best Data & Customer Insights Award
- Best Use of CX Technology Award
- Best Use of MarTech Award
- Best Employee Experience Award
- Best Diversity, Equity and Inclusion Award
- Best Customer Experience Team Award
- Best Customer Experience Award
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