CX Asia Week 2026 – Asia’s #1 Platform for Customer Experience & Contact Centre Leaders

CX Asia Week 2026 returns to Singapore from 16–19 June as Asia’s leading platform for customer experience and contact centre leaders. Now in its 14th edition, the event brings together senior decision-makers to explore how generative AI, hyper-personalisation, and digital transformation are reshaping customer journeys across the region. With dedicated tracks on next-gen CX and intelligent contact centres, the agenda features two full conference days packed with strategic keynotes, case studies, roundtables, and interactive sessions—designed to equip attendees with the tools and insights to drive loyalty, innovation, and sustainable growth through customer experience.

What’s Inside the Brochure:

• Explore the CX Asia Week 2026 Agenda: Discover two flagship conference streams, immersive workshops, and the CX Asia Excellence Awards, all designed to address the most critical CX and contact centre challenges today.
• Meet Asia’s CX Leaders: Learn from senior executives and practitioners sharing real-world case studies, transformation journeys, and proven frameworks from across industries.
• Understand the Key Themes: Gain insight into intelligent experience design, AI and automation, data-driven journeys, workforce transformation, and experience-led leadership.
• See Who Attends: Get a snapshot of the industries, roles, and geographies represented, and understand why CX Asia Week attracts one of the most senior, practitioner-led audiences in the region.

Download the brochure now to discover how CX Asia Week 2026 will help you connect strategy to execution and drive meaningful customer experience outcomes.