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Dennis Wakabayashi

The Global Voice of CX The Global Voice of CX

Dennis Wakabayashi is an internationally respected Customer Experience (CX) leader, trusted by enterprise brands and government organizations worldwide. With over 30 years of experience, Dennis is renowned for his collaborative approach and deep expertise. He has partnered with leading brands such as McDonald's, FedEx, AT&T, and Wells Fargo to navigate complex customer landscapes.

As the leader of a team of 50+ specialists, Dennis is committed to developing CX strategies that deliver meaningful, sustainable results. His insights and content reach and inspire a global community of over 300,000 CX professionals who look to him for guidance.

Check out the incredible speaker line-up to see who will be joining Dennis.

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