LivePerson makes life easier by transforming how people communicate with brands. We are a leading provider of mobile and online business messaging solutions, enabling a meaningful connection between brands and consumers over the entire consumer lifecycle. The world’s most innovative and leading brands use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with millions of their consumers.
LiveEngage, our enterprise-class, AI-powered, cloud-based platform, drives conversational commerce and empowers consumers to message their favourite brands, just as they do with friends and family. Consumers can now stop wasting time on hold, get answers to questions, and buy products in the messaging channels they already use every day — including SMS, Facebook Messenger, Apple Business Chat, Google RCS and WhatsApp, as well as messaging on a brand's website or mobile app.
More than 18,000 businesses — including Delta, Virgin Atlantic, Qantas, IBM, Nike, L'Oréal, HSBC and EE — have launched business messaging with LivePerson to transform the way they communicate with consumers, and rely on the unparalleled intelligence, security, and scalability of LiveEngage to reduce costs, increase lifetime value, and create stronger, more intuitive relationships with consumers over the entire consumer lifecycle.
All of the major technology companies — Apple, Google and Facebook — have selected LivePerson as their conversational commerce platform of choice.