Retail Experience Revolution: Building a new Seamless, Interconnected & Personable Experience from Discovery to Service
07-08 July | Hilton Syon Park, London
Capita (Past Sponsor)
Capita simplifies the connections between retailers and customers by delivering innovative consulting, back-office transformation and digital services, which allow our clients to focus on what they do best to achieve better outcomes.
With over 40 years’ experience, we solve our clients’ business challenges, from the simple to the most complex - ensuring every customer contact is a positive one. Our data-led expertise utilising insights powers our understanding of customer behaviour, pinch points and unmet needs. From the identification of vulnerable customers to providing seamless digital experiences and optimizing workforces - Capita is at the forefront of intelligent and customer-focused solutions.
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