15th - 16th September 2020
Hilton Syon Park, London
You can now join us online!
If you are interested in joining one of our Virtual Think Tanks contact our Team!
Embracing The Future Of Retail Through Innovative, Personalised And Connected Customer Experiences
The CX Exchange for Retail is the annual meeting place for the most senior names in the industry to connect with the biggest brands in retail, and hear how they are navigating digital transformations into customer-centric organisations with personalisation and customer focused strategies. The Exchange will equip you with the latest strategies to wow your customers and give them the ultimate retail experience.
Alongside cutting edge sessions, attendees will have the exclusive opportunity to meet with innovative, future thinking customer experience solution providers.
2020 Speakers Include:
Andrew Mann
Head of Insight
& Loyalty
M&S
Debbie Bond
Chief Commercial
Officer
Lovehoney
Darren Moorghen
Lead Business
Analyst
AO.com
David Lloyd
General Manager, UK,
Netherlands & Nordics
Alibaba Group
Greg Reed
Chief Executive
Officer
HomeServe
Heidi Reynolds
Retail Stores
Director
WH Smith
James Leech
Head of
Digital Product
Sainsbury's Group
Andrea Picchi
Head of
Experience Design
River Island
Testimonials
Secure Your Place at the Exchange
Sponsors & Exhibitors
Media Partners
Who Attends The Customer Experience Exchange for Retail?
Europe’s Leading Retail-Focused Customer Experience Event
60
C-Level
Attendees
20
Leading Industry
Speakers
15
Dedicated
Solution Providers
20
Interactive
Sessions
Invitation Only
- Hand selected senior executive attendance ONLY
- Industry leading and recommended solutions and services providers
- Inspiring speakers and thought leaders
FORGE NEW RELATIONSHIPS
- Choose the sessions you want to participate in
- Forge new relationships with customer insight & analytics executives
- Discover cutting edge customer insight & analytics
Unlike any other event
- Customized itinerary to focus on topics that matter most
- Networking at the Exchange allows you to continue the discussions with your peers
- Pre-scheduled 1-2-1 business meetings
The Unmissable Customer Experience Exchange for Retail
Contact Us
If you are interested in attending the Customer Experience Exchange for Retail, please contact info@exchangeevents.co.uk
Get involved with the latest discussions in retail and customer experience, and receive speaker, sponsor, venue, and content updates about the Exchange by following us across our social media channels.
In Partnership With :
QUESTIONS?
Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com
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