Leveraging Data & AI to Deliver Meaningful Customer Experience &
Deepen Loyalty
01-02 July 2026 | London, UK

Things like this are like a melting pot of some of the best insights that you’re going to get from the industry

Insightful, informal and informative, I left with copious notes and new connections.

The beauty of the event was that we managed to get pre-arranged meetings with people where their challenges were already written so we could understand the attendees, what their problems were and how we could solve them

Extremely well organised event, with a great variety of suppliers and a wide range of businesses in attendance. The agenda allowed for a good mixture of workshops, 1-to-1 meetings and a wide range of topics presented. Thoroughly enjoyed being part of this event and face to face once again!

It was a really engaging conference and I came away with lots of ideas, innovations and exciting learnings

A brilliant combination of excellent suppliers, speakers and delegates. I would recommend to anyone who is exploring or building their future retail service strategy.

I found the exchange to be thought provoking and a great networking experience.

Very good two days with some fantastic presenters. The content was really varied which I thought was great and a broad variety of attendees also supported the breadth of the questions and conversations