Mona Jantzi, Chief Experience Officer, Barclays US, has more than 24 years of experience as a general manager and analytical leader in the banking and credit card industry. Focused on end-to-end customer experience, Mona manages strategies to ensure a positive customer experience focused on providing value and driving effortless interactions. Mona also leads the strategic analytics team, which uses machine learning and other techniques to help Barclays make informed decisions and advance the bank to become one of the highest advocated financial service providers.
Check out the incredible speaker line-up to see who will be joining Mona.
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